Brand marketing doesn't work in the direct marketing world.
Brand marketing is from a different age.
A different business environment. A different communication era.
Brand marketing was created when John Wanamaker’s statement “half the money I spend on advertising is wasted; the trouble is I don't know which half” worked because it could work.
It could work because advertisers created a mass broadcast communications environment to serve its needs.
Radio was created to sell ads.
Television was created to sell ads.
Brian Millar, co-founder of the Emotional Intelligence Agency, writes "traditional advertising went after ‘share of mind’–the idea was to get you to associate a brand with a single idea, a single emotion. Volvo: safety. Jaguar: speed. Coke: happiness. The Economist: success. Bang, bang, bang, went the ads, hammering the same idea into your mind every time you saw one.
"Advertising briefs evolved to focus the creatives on a single unique selling position and a single message. Tell them we’re the Ultimate Driving Machine. Tell them in a thrilling way. It worked when you saw ads infrequently on television, in a Sunday magazine, or on a billboard on your morning commute."
This type of advertising worked because it was a communications environment of one to many with only a handful of vehicles to reach an audience.
But that is not today.
Today we are living in a direct marketing world powered by the WWW.
-Marc
Marc A. Ross is a business communications strategist and advisor working at the intersection of globalization, disruption, and politics. Ross is the founder of Caracal.