Earlier this week, a young Knicks fan named MD Ahnaf Hossai grabbed a microphone outside Madison Square Garden and riffed four lines: "My mayor Muslim, my bagel's Jewish, my Christian Dior, Knicks in four."
Within days, a city councilman was reciting it on stage at the 2026 Governors Ball Music Festival. By this week, it was being chanted at watch parties across the five boroughs, written up coast to coast, and adopted as the unofficial anthem of a city watching its team chase a first championship since 1973. Four impromptu lines from a fan on a street corner did what no agency, no brand, and no campaign budget could do. They captured a city's soul.
Nobody built that wave. Somebody caught it.
Keep that story in mind, because on Thursday afternoon at Estadio Azteca, Mexico kicked off against South Africa, and the largest cultural wave on the planet started rolling. The 2026 World Cup runs 104 matches across 16 cities in three countries over five weeks. Joseph Nye defined soft power as the ability to persuade without force or coercion, through culture, values, and attraction. The World Cup is five weeks of soft power supply, and every executive and founder I know is asking the same question: how do we get in on this?
There is a right way and a wrong way. This week delivered a textbook example of each.
Start with the right way, courtesy of two soccer clubs in cities that did not get a single World Cup match.
Detroit City FC is hosting free World Soccer Celebration watch parties across the city for every USA and Mexico group-stage match: USA matches at Campus Martius and the Detroit City Fieldhouse; Mexico matches at Los Galanes in Mexicantown. More than 2,000 tickets for the Campus Martius party were claimed before a single ball was kicked. FC Cincinnati is running the same play with its Summer of Soccer: free Soccer Celebrations at Fountain Square in partnership with 3CDC, watch parties across its pub partner network, and with craft beer partner MadTree.
Notice what neither club did. Neither bought a sponsorship. Neither pretended to own the World Cup. Both looked at a wave coming regardless, recognized that their cities were full of fans with nowhere to gather, and built the gathering. The tournament supplies the emotion. The clubs supply the room. That is riding the wave.
Now the wrong way.
On Wednesday, Jeep announced it will give a free Wrangler to the first 100 Americans legally named George Washington who register, if and only if the United States wins the World Cup. The campaign comes with a 60-second spot featuring a comedian as Jeep's "Chief Soccer Officer," along with artwork of George Washington crossing the Delaware in a Wrangler. The fine print concedes the promotion has no affiliation with FIFA or US Soccer. And bookmakers currently price a US world title at roughly 60-to-1.
Read that again. A giveaway contingent on an outcome the market says almost certainly will not happen, aimed at a prize pool defined by a name gag rather than by soccer fans, attached to a tournament Jeep holds no rights to. It generated a day of headlines, most of them in the "yes, really" register, and plenty of replies suggesting the marketing team should be shown the door. I will say it plainly: this is the kind of work that should cost a CMO his job. Attention without affection is not soft power. It is noise with a logo.
The contrast is the whole lesson. The Knicks chant was authentic and accidental. The Detroit and Cincinnati watch parties are generous and additive. The Jeep stunt is engineered and extractive. Two of the three will be remembered warmly in August. One will be a trivia answer.
This is the discipline of E-STOCK™, the communications operating system I run with clients, and it is no accident that the first letter stands for Event. The framework sequences six letters: Event, Strategy, Tactics, Organization, Consistency, and Know-how. Jeep started at Tactics, a stunt in search of a strategy. The clubs started at the Event, the moment when attention and emotion were already concentrated, and built organization and consistency around it. A surfer does not create the ocean. A surfer trains, positions, and paddles so that when the set rolls in, catching it looks effortless.
Three things this means for senior executives and founders over the next five weeks:
First, host rather than broadcast. If Detroit and Cincinnati can convene thousands without hosting a match, your company can convene the fifty stakeholders who matter to you around a quarterfinal. Generosity at the human scale beats messaging at the planetary scale.
Second, borrow emotion honestly. Attach your presence to the moment with a light touch and full sincerity. The chant worked because it was true to the person saying it. The Jeep stunt fails because it is true to nothing: not to the sport, not to the fans, not even to the brand's own customers. Stakeholders can smell a forced moment from a mile away.
Third, build the catching apparatus now. The best moment of this World Cup has not happened yet, and it will not be scheduled. It will be an upset, a celebration, a gesture, a chant. The companies able to respond with wit and grace within a news cycle will be the ones whose organization was drilled before the tournament started, not the ones convening a committee while the wave passes.
Catching the moment is the work of E-STOCK. Knowing which moments matter in your operating environment is SIGNAL's work. Knowing whose attention you actually need is TWIN's work.
The forces reshaping how companies are understood do not pause for the group stage: tariff volatility, supply chain disruption, competition from China, AI governance, export controls, the energy transition, and interest rate uncertainty all keep moving while the world watches football. Most senior executives and founders treat communications as a tactic for explaining decisions after they are made. The senior executives and founders who win in this environment treat communications as a strategy that shapes an audience's understanding before, during, and after a decision is made.
The world has changed. The wave is rolling. Be ready to catch it.
Enjoy the ride + plan accordingly.
— Marc
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Marc A. Ross | Founder + Chief Communications Strategist @ Caracal Global
